Terms & Conditions

In the event of poor internet connection or any technical issues, You will be able to reschedule.

Booking is recommended to be made at least 48 hours in advance. We respectfully request that you provide 24 hours notice to cancel in advance.

Students under 19 years of age must be accompanied by a guardian during Skype lessons.

Code of Conduct

Wrongfully use, any rude or inappropriate behaviour or questions will result in cancellation of class/future classes with no refund.

Harassment by a participant of any person based on age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, or any other basis proscribed by local, state, provincial, national, and federal laws and regulations.
Harassment by a Participant of any person, either in person or through online activities now known or unknown, such as trolling, stalking, using hate speech, threatening, intimidating, falsely accusing, reporting of false Grievances, manipulating, or otherwise harassing in any form or manner.
Sexual harassment by a Participant of any person.
Retaliation by a Participant against any persons who report any instances of harassment.

Harassment:

Harassment is unwelcome verbal or non-verbal conduct where: (i) the conduct denigrates or shows hostility or aversion towards the person and has the purpose or effect of unreasonably interfering with their work, study, or other activity, (ii) enduring the offensive conduct becomes a condition of the continued relationship, and/or (iii) the conduct has the purpose or effect of creating an environment that a reasonable person would consider intimidating, hostile, or abusive.

Harassment includes epithets, slurs, name calling, negative stereotyping, insults, intimidation, ridicule, threatening, intimidating or hostile acts, denigrating jokes, and display of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristic.

Harassment includes, but is not limited to: offensive verbal comments related to age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, or any other basis proscribed by local, state, provincial, national, and federal laws and regulations; deliberate intimidation; stalking; following; harassing photography or recording; sustained and intentional disruption of class or other events; and inappropriate physical contact.

Retaliation:

Retaliation is any adverse action or threat taken or made against an individual, including through third parties and/or legal counsel, for making a report of prohibited conduct or participating in any investigation or proceeding related to this Policy. Retaliation includes threatening, intimidating, harassing, or any other conduct that would discourage a reasonable person from engaging in activity protected under this Policy. Retaliation also includes maliciously and/or intentionally interfering with, threatening, or harming the academic or professional career or reputation of another individual before, during, or after the Investigation, Decision, and resolution of a report of prohibited conduct under this Policy in response to and/or on account of the report of the prohibited conduct. This provision applies to reports made or information provided in good faith, even if the facts alleged in the report are determined not to be accurate.

Waivers

Every student must read, agree to terms & sign a waiver form.